We all know that words are powerful. In fact, they’re powerful enough to dramatically affect the outcome of any sales scenario. The difference between a prospect choosing you, choosing someone like you or wanting nothing to do with you depends …
On March 10th 2020 it became evidentially apparent to me that the world was about to dramatically change. And as a professional speaker this meant that I needed to look at my calendar of events for the next 12 months …
Here are my top 5 recommendations for what small ‘bricks & mortar’ businesses MUST do to bring their business online, communicate changes to their customers, and put the customer at the heart of their decision making process: 1. Open consistent …
True focus is all about giving yourself a system, strategy or scenario that can lead you to understanding a key area of your business. Intuitively enough, figuring out what you want helps you get more of whatever it is you …
Time and time again, I stand in front of audiences full of sales professionals and business owners and ask for a show of hands to the question, “Who would like more customers?” I always see a room full of raised …
What’s the No. 1 driver of your future success? The rave reviews of your past and present clients. Ever since ancient societies started trading with one another, sales professionals have been gaining new business from word of mouth. That’s right …
Brilliant communicators and presenters aren’t born talented. They’re usually trained and have spent hours watching good speakers and presenters, carefully picking up on what they consider to be successful techniques and what appealed to them the most. If you learn …
At age 12, you might have been able to get away with a lot of silly mistakes, but the world of business is cutthroat and highly competitive. Excuses and denial tend not to be valuable currencies, which is part of …
We all are looking to grow our business in some way, and acquiring new customers is high on our list of priorities. Finding new, qualified prospects is one of the most difficult parts of the sales process. Fortunately, there are …
Sticking to your price and being proud of it suggests it was the right price in the first place and that everybody gets the same deal. In business, clients often ask us for discounts or to change our standard terms. …
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