In this episode with John we discuss topics such as: The piece of advice which helped me with some of my early achievements The worst time to think about the thing you’re going to say The “real job” of somebody …
Salespeople are often competitive, high-strung, egotistical, outspoken and arrogant. This short list of qualities just scratches the surface of many salespeople, which is why they can be notoriously difficult to manage. Control them too much and they’ll revolt; give them …
I’m hugely proud of the success of Exactly What To Say and much of that pride doesn’t come from how many copies have sold, but how many people tell me they have applied what they’ve learned and achieved great results. …
The majority of businesses are missing the correct strategy to prepare. The sales process can be demanding, challenging and provide a variety of unexpected obstacles. However, our preparation is completely within our control. Being prepared is vital, and it’s often …
This episode is a must for anyone in recruitment – not just in the trucking niche. If it would be valuable to you to understand how word choices can significantly help to attract and retain quality people in your organization, …
Any business that fails to acquire new customers will eventually fail. Acquiring new customers is essentially lifeblood and the pulse of business growth, so bringing new customers on board is incredibly important. In this article, I want to talk to …
In this highly practical episode of the WiseTalk podcast, Sue and I discuss: The secret to starting conversations effortlessly How to overcome every common objection with a simple question How to overcome the indecision in your customers How to choose …
People often question me on the best way of making follow-up calls when chasing quotes or proposals. I have a simple take on this, and I’m going to approach it in two ways. First, I want to let you know …
What business are you in? We are ALL in the people business. And this is one of the discussions that David and I had on this Path to Mastery podcast. One lesson I’d like to pull out is this: Many …
With technology moving forward at such a fast pace and yesterday’s innovations rapidly becoming obsolete, staying at the head of the game means embracing change and moving with it. The biggest change in the way we communicate globally has been …
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