Raising the Bar
Every one of us is missing sales and business growth opportunities every single day. Whether from face-to-face appointments, telephone conversations or marketing messages, we are
Ugly Books Stay on the Shelf
Unfortunately, in life and in business, first impressions count. People may say we shouldn’t judge a book by its cover, but we also know that
Make Like a Boy Scout: Always Be Prepared
The majority of businesses are missing the correct strategy to prepare. The sales process can be demanding, challenging and provide a variety of unexpected obstacles.
The Illusion of Choice
My favorite part of the sales process, and one at which I take great pleasure in succeeding, is closing the order. You’ll often hear me
Exactly What to Say in Business Banking – Citizens Bank
He will exceed your expectations. Phil Jones is a true professional. We work with countless speakers over the years, and I can guarantee you that
Success by the Numbers
All too often I speak with sales professionals and business owners who are frustrated with the results they’re achieving and can’t find a solution to
Just Checking In
We all spend time, money and effort finding new customers so we can grow our business. However, the greatest opportunity for growth is typically hidden
If You Like It Then You Should’ve Put a Bow On It
In a world full of service providers and people who provide tailor-made offerings and bespoke solutions, it can be difficult for many customers to enter
The Big Ask
We all know that clients referred from an existing customer are the ideal way to win new business, but I regularly get asked how to
Make up Everyone Else’s Mind
The main function of a salesperson is to encourage customers to purchase goods or services that add value to their life. I often refer to
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