Category: Sales Skills

Inside the mind of Phil M Jones

Raising the Bar

Every one of us is missing sales and business growth opportunities every single day. Whether from face-to-face appointments, telephone conversations or marketing messages, we are bypassing huge potential for enhancing our sales success. I can imagine that right now, a …

Ugly Books Stay on the Shelf

Unfortunately, in life and in business, first impressions count. People may say we shouldn’t judge a book by its cover, but we also know that ugly books stay on the shelf. As we compete, we tend to be shallow and …

Make Like a Boy Scout: Always Be Prepared

The majority of businesses are missing the correct strategy to prepare. The sales process can be demanding, challenging and provide a variety of unexpected obstacles. However, our preparation is completely within our control. Being prepared is vital, and it’s often …

The Illusion of Choice

My favorite part of the sales process, and one at which I take great pleasure in succeeding, is closing the order. You’ll often hear me say that the sales process is all about control and steering your prospect through the …

Exactly What to Say in Business Banking – Citizens Bank

He will exceed your expectations. Phil Jones is a true professional. We work with countless speakers over the years, and I can guarantee you that Phil has scored the highest in preparation, delivery and follow-up. Thomas Earley Background & Brief …

Success by the Numbers

All too often I speak with sales professionals and business owners who are frustrated with the results they’re achieving and can’t find a solution to take them to the next level. The reason for their disappointing results is often that …

Just Checking In

We all spend time, money and effort finding new customers so we can grow our business. However, the greatest opportunity for growth is typically hidden among the customers we already have. Getting the most from our existing customers is frequently …

If You Like It Then You Should’ve Put a Bow On It

In a world full of service providers and people who provide tailor-made offerings and bespoke solutions, it can be difficult for many customers to enter into a buying discussion. If you provide a service, as opposed to a range of …

The Big Ask

We all know that clients referred from an existing customer are the ideal way to win new business, but I regularly get asked how to request referrals. Today I’ll share with you a tried, tested, and proven formula. Rule 1 …

Make up Everyone Else’s Mind

The main function of a salesperson is to encourage customers to purchase goods or services that add value to their life. I often refer to salespeople as professional “mind maker-uppers.” If we’re looking to help our prospects reach decisions, then …